Frequently Asked Questions
Where is Gateway 24 Hour Self Storage?
Our facility is located at 2425 N Gateway Ave, Rockwood, TN 37854.
When can I access my unit?
Access your storage unit anytime of the day or week. All tenants have 24 hour access to their units.
How do I rent a unit?
Rent a unit over the phone with our manager or online right here on our website.
Do you offer climate controlled units?
Yes. We offer climate controlled units that are perfect to store electronics, furniture, documents, and other environmentally sensitive items. These units ensure that your items are protected from any damage caused by hot or cold temperatures as well as humidity.
Is the facility safe and secure?
Gateway 24 Hour Self Storage is always safe and secure. We’ve invested in a state-of-the-art security system that includes 24 hour video surveillance and controlled gate entry.
Am I able to rent a parking space?
Yes, we offer uncovered outdoor parking spaces. We suggest purchasing a vehicle cover for additional protection.
What are the lease terms?
Our leases are available on a month-to-month basis. Keep your storage unit for however long you need.
Do you offer any loading and unloading tools?
We’re happy to provide you with dollies and carts to make loading and unloading your items a much quicker and easier process.
How do I pay my storage bill?
Make your payments online via our website. Simply create an account and pay using a debit or credit card.